Terms & Conditions
For RDF Membership and our Ticketed Events
(Last updated 21st August 2020)
The Roger Diamond Foundation (RDF) is an education and research charity. Herein referred to as ‘The Roger Diamond Foundation (RDF)’ or ‘RDF’ or ‘us’. We are non-profit making, therefore any fees collected in regard to Membership or attending events are strictly applied to administrative costs, core costs, costs incurred such as hiring venues, equipment etc and charitable purposes only.
If your type of Membership at the time of registering was advertised as free on our website - then references to payments herein do not apply to you for the period of the free membership. Free membership is usually for one year or as advertised. At the end of the Membership period you may be offered a renewal and may have another free period if that is on offer, otherwise you renew your membership at the price advertised on our website at the point of renewal.
Changing Memberships at renewal date
When your type of Membership has come to an end you may be able to choose a different type of RDF Membership provided it is relevant to you and you qualify for that Membership.
Membership Application Process in General
After an initial online membership application has been accepted by The Roger Diamond Foundation, and the subscription paid if applicable for the current year, the new member will be provided with access to online resources and will be sent automated confirmation of Membership.
Applications which do not meet the membership category criteria, will be reviewed by the Chairman or Trustee Committee. If not accepted, the applicant will be informed. However, The Roger Diamond Foundation does not have a legal obligation to provide the applicant a reason for not accepting their application for membership.
It is the duty of members to advise The Roger Diamond Foundation (RDF) in writing of any change in personal circumstances that could lead to a change in their subscription rate/s or ticket prices. For example, to notify us if you cease to qualify for a free or reduced subscription rate or event ticket.
Monthly Payments (if applicable)
If you wish to pay for your membership on a monthly basis, an annual direct debit must be set up through 'GoCardless' via our website (www.rdfcharity.org.uk). This is a simple and secure, well known, online payment system linked to our website (www.rdfcharity.org.uk). All personal data is secure and encrypted using SSL technology.
Yearly Payments (if applicable)
If you wish to pay for your membership annually – you can do so using ‘Stripe’ (a simple and secure online system) via Membership Application links on our website (www.rdfcharity.org.uk). All personal data is secure and encrypted using SSL technology.
Newsletters & Updates
Membership to The Roger Diamond Foundation (RDF) includes automatically subscribing to us for email updates and/or newsletters from us. If you wish to unsubscribe to updates and newsletters – you can do so at any time via the Membership Account facility, or if you don't have an account with us then in writing to the Chairman by emailing: [email protected]
You may cancel your Membership at any time. If Membership is cancelled at any time during the year, no refunds for the year of cancellation will be issued. RDF does not provide refunds if the member decides to cancel. But if in the unlikely event RDF cancels the Membership then we may be able to provide refunds if our funds and circumstances allow.
Membership Renewals / Applications
Membership is for 12 months, at the end of which you will be invited to renew. At the end of each Membership year, an email requesting pre-authorisation of membership payments may ask for completion of your bank details to facilitate annual subscription payments.
All personal data is secure and encrypted using SSL technology. The collection of subscriptions will be automatic thereafter, unless The Roger Diamond Foundation (RDF) is notified of cancellation. Prior to every due payment, an email will be issued in advance giving you adequate time to change the instruction, should you wish to.
RDF Events General Process
Events are usually bookable via the rdfcharity.org.uk website and links contained in marketing communication emails from The Roger Diamond Foundation (RDF).
Ticket & Events Refunds Policy
Currently (in 2020) our events are usually organised through external or third-party venues or via an online app. By default, subject to the venue or app provider stipulating otherwise, we cannot provide or issue refunds for cancellations. Sometimes a venue may offer refunds for cancellations that apply to the tickets we issue – when this is the case, it will be made clear in writing on our website, or at the point of you purchasing the tickets, or in any separate Terms and Conditions provided by us at the time of advertising the event.
Late ticket Purchase Policy
Occasionally a very limited number of spaces may be available on the day and payment can be made by credit card via our website or cash at the time. However, any additional spaces cannot be guaranteed. Please check the RDF website for such updated information, or ask when you arrive at the event’s door.
Data is collected for three purposes:
1) To assess eligibility and correct category for membership
2) To allow The Roger Diamond Foundation (RDF) to provide support and resources to its members.
3) To provide information about the charity’s work, research, events, courses, workshops, projects etc. to members or non-members who opted-in to receiving our communications.
The Roger Diamond Foundation (RDF) does not sell or lease its membership list. Any information received from us as a direct result of completing a Membership Application form, will come from The Roger Diamond Foundation (RDF) or its agents.